Discover more from Journal of Discoveries
How real leaders melt the iceberg of ignorance with humility. The real price of success. When customers are “willing” to pay.
Journal of discoveries #72 - 26th of August, 2023
Welcome to the 72nd issue of the newsletter, “Journal of discoveries.” Each week, I check a list of hundreds of sources of inspiration to spot exciting articles, videos, podcasts, and books on personal development, leadership, management, technology, and innovation.
Let’s dive in!
One “must read” for this week
“How real leaders melt the iceberg of ignorance with humility” by Joost Minnaar.
It all originated (so it is said) in 1989 when consultant Sidney Yoshida produced his study called ‘The Iceberg of Ignorance’ He found that company leadership was unaware of any of the organization's real problems. As he put it, they were only aware of the tip of the iceberg.
Showing humility is a very effective habit to cultivate that solves this issue. Frequently engaging with the front line seems to be an underused key to success. For leaders at all levels, this kind of humility will help break the ice before their Titanic hits an iceberg.
Creating a culture of humility is not just about recruiting humble people. It’s about making humility a core part of all your practices, roles, and processes!
The real price of success
Messaging app madness: how to stay productive (and sane)
Three behavioral interview questions with sample answers
Every desire is a chosen unhappiness
One question to help you get more done
Don't just sell yourself, communicate your value
Joshua Bell's 'Stop and hear the music' metro experiment
George Harrison reveals the only life aspirations you need
When customers are “willing” to pay
The executive’s guide to generative AI
Google says it'll scrape everything you post online for AI
Rita McGrath on the future of capitalism in a digital revolution
Step-by-step guide to landing pages that convert
21 ways to shore up your customer success org
Thinking wrong: how to trick our brains into being more innovative
Leadership and management
How real leaders melt the iceberg of ignorance with humility
Connecting emotional intelligence and mindfulness
3 ways to reenergize your team when morale is low
Why you should be having fast feedback and meaningful feedback conversations at work
The need to humanize leadership & work
Intentional collaboration in the new world of work
Employees really value making a difference at work. Here are 7 tips from psychology to get them there
Agile management or: what is an agile manager?
“Exponential Organizations 2.0: The New Playbook for 10x Growth and Impact” by Salim Ismail.